Regal Technologies has rolled out a new website. New and improved support section boasts one of the largest resources for payment processing. Disclosure: Regal Technologies is a leading payment processor and sponsor of Payment-Times. Be sure to check out www.regaltek.com Blog this! Bookmark on Delicious Digg this post Recommend on Facebook Share on FriendFeed Share on [...]
Tag Archives: IVR
Sun 01/10/2010 - 01:22
Fri 03/20/2009 - 10:07
This month we want to hear from you. Tell us what you and your organization are doing in regards to payment acceptance.
Mon 02/16/2009 - 09:13
What is IVR?
IVR or Interactive Voice Response is a technology that allows a computer to understand keypad and voice inputs. This technology is used a great deal in customer service phone systems, but is now becoming popular in the automobile industry to offer hands-free operation of navigation systems and cell phones. IVR systems can be pre-recorder or dynamically generate content based on the flow of the call to further direct users on how to proceed next. An IVR can be used to walk a caller through any process that can be broken down into a series of simple options.
Wed 01/14/2009 - 08:02
Giving your customers options, especially when it comes to making payments, is essential. If there is one thing that most of us have in common in this world it is that we have too much to do and not enough time to do it in. More and more people are getting away from traditional paper checks and turning to electronic payment options that can be completed easily and quickly online or over the phone. Providing several different payment options for your customers will increase the number of payments you receive and there are other benefits to these convenient systems such as:
